1. Information We Collect

• Business Information: Documents, invoices, and files you submit for processing.
• Account Information: Name, email address, phone number, and company information you provide.
• Usage Data: IP address, device/browser data, and interactions with our site.
• Communications: Information you provide when you contact us.

2. How We Use Information

• Provide, operate, and improve our services.
• Process and organize uploaded or emailed documents.
• Generate structured data or EDI files from invoices.
• Respond to support requests and send important service updates.
• Comply with legal obligations.

We do not sell or rent your data to third parties.

3. Data Handling & Storage

• All data is processed and stored within the United States.
• We do not transmit or store your documents outside the U.S.
• Documents are retained only as long as necessary to deliver the services or as required by law.

4. Sharing of Information

• With vetted service providers supporting our operations (under confidentiality and data protection obligations).
• When required by law, regulation, or legal process.
• To protect the rights, safety, or security of FileMinder, our customers, or others.

We do not share your documents or extracted data with advertisers or unrelated third parties.

5. Security

We implement reasonable administrative, technical, and physical safeguards to protect data against unauthorized access, disclosure, or misuse. However, no system is 100% secure.

6. Your Choices

• Request deletion of your account or documents at support@fileminder.ai.
• Opt out of marketing emails via the unsubscribe link.

7. Children’s Privacy

Our services are intended for businesses and are not directed at children under 13. We do not knowingly collect personal information from children.

8. Changes to this Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or by posting an update on our website.

9. Contact Us